As of August 2023 United Way Simcoe Muskoka is pleased to now accept LEAP applications online through our secure self-service portal for a select number of utility partners.
You may submit an application for the following utility providers:
If you are interested in submitting an application for your natural gas utility provider as well (Enbridge Gas or Union Gas) you must call the toll-free number and complete the application for both electricity and natural gas utilities over the phone.
You are required to provide the exact same information online as you would over the phone, and instead of meeting with a representative at a local Intake Agency or sending supporting documents directly to UWSM you will be able to upload these documents directly to your application on the self-service portal. There are a few basic requirements for using the self-service portal:
If an application that is started on the self-service portal is not completed within 48 hours then the application will be put on hold and your access to the portal will be suspended. This does not mean you can no longer apply for LEAP, however you will have to call the toll-free number and continue your application with a CSR. At this point, you will no longer be eligible to complete your application online.
If you experience any problems trying to complete and submit your application through the self-service portal you are encouraged to call the toll-free number (1-855-487-5327) to speak to a CSR who will be able to help you complete the application over the phone.